TERMS & CONDITIONS
Returns & Exchanges
Returns & Exchanges are accepted on items that have not been worn, altered or washed, and with all tags attached.
You may return or exchange merchandise purchased online within 14 business days of the date on your receipt.
Please follow the return/exchange instructions on your return authorization form included with your package.
Please Note: we do not refund shipping and handling charges.
Where to send your Return/Exchange:
Attn: Returns/Exchanges
Sweet Tee Couture
2967 Michelson Suite G440
Irvine, CA 92612
Returning or Exchanging Procedure:
1. Follow the instructions your return authorization form included with your package.
2. Pack and securely seal the merchandise in the original package if possible. include the completed form with your return/exchange, and send insured to the above address.
3. We recommend that you insure the return packages. this will provide you with recourse on your package, as we cannot accept responsibility for packages that we do not ship ourselves.
Refunding your credit card:
Once your package has been received, your refund will be processed in the original form of payment within 1-3 business days.
Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from Sweet Tee Couture, LLC.
Returning a SALE item:
All sale items are final sale and cannot be returned or exchanged for store credit. Sorry!
How can I reach someone regarding my order?
We are grateful for your business and hope you have a wonderful experience shopping with us. If you have any questions regarding your order, please feel free to call us at (512) 828-2115. Please call us during normal business hours (Monday thru Friday 9am - 5pm PST). If you leave a message we will get back to you within 1 Business day. For written inquiries, please contact us via the website, or via snail mail:
Sweet Tee Couture, LLC
2967 Michelson, Suite G440
Irvine, California 92612
For more information, please review our Customer Service page.
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